Martian
12-13-2005, 06:24 PM
Vendor: Windshield Plus in the parking lot of Canadian Tire @ Silver Linden / Hwy 7
I was driving on the QEW, minding my own business, when a rock decided to pay a visit and leave it\'s mark - a small chip and a crack about 6mm in the lower corner of the windshield. After reading stories on this forum about Mazda glass and how small cracks have a tendancy to explode into huge ones fast and furiously, I decided to try out the windshield chip repair place that a few members here have talked about.
After agreeing to the $60 fee to get the chip/crack repaird, Hashim, who says he\'s been in the business for 9 years, started the repair. All was going well - Hashim drilled out the chip, applied the resin and then put the contraption on to suck the air out of the crack. We were talking for a few minutes when all of a sudden, I hear this *crack*. Uh oh. So I look over, and see that what was once a 6mm crack has decided to grow into a 10\" long one. :( I guess this cold snap we currenly have didn\'t help at all.
The good news is that Hashim is an upstanding guy, and offered to replace my windshield for a new one with rain sensor for free. They agreed that they would pay the deductable from the insurance claim and after double checking that the claim would not affect my premiums, I told him to go ahead.
Went back this morning, and met Alex, their windshield installer. Another friendly guy, who to my untrained eye did a careful and great job of taking out the old and putting in the new glass. The installation took about 90 mins and now I have to baby my car until the goop they used to seal it sets. It\'s like driving a new car again - the view is spotless and like it\'s not even there!
Overall, they took responsibility for their work, and were happy to make it right when things went wrong.
Now I\'ll have to see if it\'s a watertight seal when I bring it to the carwash next week.
I was driving on the QEW, minding my own business, when a rock decided to pay a visit and leave it\'s mark - a small chip and a crack about 6mm in the lower corner of the windshield. After reading stories on this forum about Mazda glass and how small cracks have a tendancy to explode into huge ones fast and furiously, I decided to try out the windshield chip repair place that a few members here have talked about.
After agreeing to the $60 fee to get the chip/crack repaird, Hashim, who says he\'s been in the business for 9 years, started the repair. All was going well - Hashim drilled out the chip, applied the resin and then put the contraption on to suck the air out of the crack. We were talking for a few minutes when all of a sudden, I hear this *crack*. Uh oh. So I look over, and see that what was once a 6mm crack has decided to grow into a 10\" long one. :( I guess this cold snap we currenly have didn\'t help at all.
The good news is that Hashim is an upstanding guy, and offered to replace my windshield for a new one with rain sensor for free. They agreed that they would pay the deductable from the insurance claim and after double checking that the claim would not affect my premiums, I told him to go ahead.
Went back this morning, and met Alex, their windshield installer. Another friendly guy, who to my untrained eye did a careful and great job of taking out the old and putting in the new glass. The installation took about 90 mins and now I have to baby my car until the goop they used to seal it sets. It\'s like driving a new car again - the view is spotless and like it\'s not even there!
Overall, they took responsibility for their work, and were happy to make it right when things went wrong.
Now I\'ll have to see if it\'s a watertight seal when I bring it to the carwash next week.