Brakes tost at 48,000K??? [Archive]

fat mike

02-20-2006, 04:06 PM

Hey everyone,

Like some of you I have had numerous problems with my brakes on my car. After 1000K on my new car all four rotors were replaced due to the groving issue. At my 32,000K service my front rotors were replaced again because they were warpped. Now at my 48,000K service I was having problems wiht my brakes again, I was getting shuttering and squeeling when braking. My service advisor told me that my back pads are gone and back rotors are warpped and it would be over $400.00 to replace. Also my front rotors were warpped again and they want to charge me $100 to machine them. mind you these are the same front rotors that were replaced in my previous service. So basically the delarship considers this normal and Mazda Canada agrees with the delarship. Am I crazy??? or is this normal, what should I do??

Thanks

MajesticBlueNTO

02-20-2006, 04:45 PM

Originally posted by fat mike

Hey everyone,

Like some of you I have had numerous problems with my brakes on my car. After 1000K on my new car all four rotors were replaced due to the groving issue. At my 32,000K service my front rotors were replaced again because they were warpped. Now at my 48,000K service I was having problems wiht my brakes again, I was getting shuttering and squeeling when braking. My service advisor told me that my back pads are gone and back rotors are warpped and it would be over $400.00 to replace. Also my front rotors were warpped again and they want to charge me $100 to machine them. mind you these are the same front rotors that were replaced in my previous service. So basically the delarship considers this normal and Mazda Canada agrees with the delarship. Am I crazy??? or is this normal, what should I do??

Thanks

go with aftermarket pads and rotors. your money will be put to better use getting something like Rotora rotors and either EBC, Carbotech, or Hawk brake pads.

if your stock rotors are \"warpped\", it most likely is a pad material distribution issue. try re-bedding the pads and see if that takes care of it.

SABIO

02-20-2006, 09:02 PM

at 32,000km they replaced the front rotors...now 16,000km later they are warped again..
So, to me, it sounds like they warped in half the time..so they should replace them..Again!!.. and replace them Again and Agian... until Mazda fixes the Problem.

fat mike

02-20-2006, 11:20 PM

yeah I completly understand your frustration. I just dont think that i should be paying $400 + for brakes on a leased car after 48000K. I mean there has obviously been a problem from day one, but Mazda doesnt want to help. Im frustrated and just dont know what do to.

RedRaptor

02-20-2006, 11:46 PM

Originally posted by fat mike

yeah I completly understand your frustration. I just dont think that i should be paying $400 + for brakes on a leased car after 48000K. I mean there has obviously been a problem from day one, but Mazda doesnt want to help. Im frustrated and just dont know what do to.

I feel your pain about Mazda\'s willingness to help. I\'ve had my own experience this weekend that has surprised me a little about Mazda.

Xenon

02-21-2006, 03:13 AM

Not sure if I posted this elsewhere, but I needed new rear brakes by my 32,000 km service. Interestingly enough, I want to emphasize that it was the REAR brakes, and not the front ones. usually the front ones would go first...

SourcE

02-21-2006, 03:23 AM

Same issue here, I will taking the car in for a rear brake service soon, and buying some Greenstuff pads for replacements.

Originally posted by Xenon

Not sure if I posted this elsewhere, but I needed new rear brakes by my 32,000 km service. Interestingly enough, I want to emphasize that it was the REAR brakes, and not the front ones. usually the front ones would go first...

Must be all that dusting.......! Excessive brake wear ;)

Xenon

02-21-2006, 03:35 AM

Originally posted by SourcE

Same issue here, I will taking the car in for a rear brake service soon, and buying some Greenstuff pads for replacements.

Originally posted by Xenon

Not sure if I posted this elsewhere, but I needed new rear brakes by my 32,000 km service. Interestingly enough, I want to emphasize that it was the REAR brakes, and not the front ones. usually the front ones would go first...

Must be all that dusting.......! Excessive brake wear ;)

It could be... the newer brakes that they replaced them with are not producing as much brake dust as before... although it is still more than the front..

billyfo

02-21-2006, 09:01 PM

I recently went to Avante for 48K service, and asked for changing the rear pads. Joe, the service advisor, told me I still had 30-40% left on the stock pads and if I needed to change the pad I should change??? my discs also cause rear \"unvented\" discs couldn\'t be machined (this was the 1st time I heard about it), and would cost me about $200/disc or may be both I forgot, so I opt not to do the brake job and will go to my friend\'s shop to do it later.

xg3

02-28-2006, 02:37 AM

$200 / disc to machine them?

i replaced my stock disc with oem disc.. theses disc are genuiine mazda parts. each disc were $70 + tax. so to say $200 to fix an old disc.. tell them you want new ones. i am pretty sure they are $70. I have the receipt with me still if anyone want proof. yes i am in toronto, these are from markham mazda.

MajesticBlueNTO

02-28-2006, 12:56 PM

Originally posted by billyfo

I recently went to Avante for 48K service, and asked for changing the rear pads. Joe, the service advisor, told me I still had 30-40% left on the stock pads and if I needed to change the pad I should change??? my discs also cause rear \"unvented\" discs couldn\'t be machined (this was the 1st time I heard about it), and would cost me about $200/disc or may be both I forgot, so I opt not to do the brake job and will go to my friend\'s shop to do it later.

depending on the metal wear on the rear disc (where the pad contacts), it may not be \"machineable\" since the OEM rear discs don\'t come with much material to begin with.

$200 sounds like it is for both rear discs including labour. approx. $70/disc = $140/pair plus labour.

If you\'re changing the rear rotors, spend the extra few $$ and get something like Rotora or Brembo blanks.

kyfe

03-02-2006, 02:56 PM

I have 75k on my car and have not changed the pads yet. I thought I needed to and when I took a closer look they were fine. I\'ll be changing them around 80-85k

it really suprises me to hear all this trouble with brakes

Mica3SGT

03-02-2006, 05:36 PM

use of effective gear reduction will extend brake life - I had 80K on my MazdaP5 without issues.
Mazda North American operations have issued TSB\'s regarding brake squeal, ect.
This one - TSB-04-002/05 raised Grooves on rear brakes with a replacement - worthwhile in Canada?

fat mike

03-04-2006, 01:07 AM

Zaku_4

03-04-2006, 07:40 PM

hmm

at 64k right now ive:

replaced 4 front discs, 2 rear discs, and 4 sets of pads on all four corners.

the first time i brought my car in, they said the rotors were warped and they rep[laced it under warrenty. the second time the front rotors were warped again, rear brakes had no pads left and it was metal-to-metal contact, and they charged me 820+. anyways the person that was doing my stuff told me it was because i drive to aggressively.

and because i admit i do, thats what i think the problem is... or maybe they are all trying to scam me! :D

///M

03-16-2006, 01:40 AM

All four rotors and pads replaced at 40000km (EBC pads front/rear, Rotora front rotors and stock rear rotors). At 60000 now, and it appears that the fronts are warped again.

Zaku_4

03-16-2006, 03:22 AM

Originally posted by autoexe

All four rotors and pads replaced at 40000km (EBC pads front/rear, Rotora front rotors and stock rear rotors). At 60000 now, and it appears that the fronts are warped again.

ouch your rotoras are warped =/

mf5781

04-05-2006, 11:02 PM

So many people complained about the brake rotors and pads. Did anyone try to claim them under warranty?

I know in US, there\'s a TSB about grooved rotors (see below link).
http://www.finishlineperformance.com/mazda3/docs/0024.pdf
The US Mazda extended the warranty for front and rear brakes to 4 years and 50K miles if the rotors are grooved for those vehicles manufactured before July 1, 2004. I had my 2004 M3 front rotors and pads (@18K km) replaced under warranty when it\'s 16 months old. However, now when it\'s 2 years old the dealer and Mazda Canada said the situation of rear rotors were different from the front and refused to do it under warranty. Can anyone tell me if we have similar TSB applicable to Canada?

FLIPDADY

04-06-2006, 10:51 AM

Originally posted by mf5781

So many people complained about the brake rotors and pads. Did anyone try to claim them under warranty?

I know in US, there\'s a TSB about grooved rotors (see below link).
http://www.finishlineperformance.com/mazda3/docs/0024.pdf
The US Mazda extended the warranty for front and rear brakes to 4 years and 50K miles if the rotors are grooved for those vehicles manufactured before July 1, 2004. I had my 2004 M3 front rotors and pads (@18K km) replaced under warranty when it\'s 16 months old. However, now when it\'s 2 years old the dealer and Mazda Canada said the situation of rear rotors were different from the front and refused to do it under warranty. Can anyone tell me if we have similar TSB applicable to Canada?
I can\'t reply to your pm you\'ll have to send me your email.

joe.montano@mazdaoftoronto.com

Xenon

04-06-2006, 01:48 PM

Originally posted by fat mike

Originally posted by Xenon
Not sure if I posted this elsewhere, but I needed new rear brakes by my 32,000 km service. Interestingly enough, I want to emphasize that it was the REAR brakes, and not the front ones. usually the front ones would go first...

Did you have to pay for the brakes or were they warrenty??

I had to pay for the brakes... Dealership said it was \"Normal Wear\" and that there was nothing wrong with the pads. Cost for the rear brakes, plus re machining the rear roters was about $320 + tax

FLIPDADY

04-06-2006, 02:03 PM

Originally posted by Xenon
I had to pay for the brakes... Dealership said it was \"Normal Wear\" and that there was nothing wrong with the pads. Cost for the rear brakes, plus re machining the rear roters was about $320 + tax
Hey Lawrence, did the dealer give you the option to replace the rotors? It would have cost you $438 taxes in to get a new set of rotors and pads.

mf5781

04-06-2006, 06:23 PM

Lawrence, you rotors still could be machined but mine were so grooved that the dealer did not recommend machining. I paid $470 after taxes even with 10% discount. When I found out there\'s such warranty under US TSB, of course I wanted to claim it in Canada. My car\'s situation perfectly fits the TSB. We share the same parts and VIN sequence. I don\'t see why a defective part in US would not be the same in Canada. Since the dealer and the manufacturer are not helpful, I like to get more info to support my claim.

Xenon

04-09-2006, 03:54 AM

Originally posted by FLIPSPEED

Originally posted by Xenon
I had to pay for the brakes... Dealership said it was \"Normal Wear\" and that there was nothing wrong with the pads. Cost for the rear brakes, plus re machining the rear roters was about $320 + tax
Hey Lawrence, did the dealer give you the option to replace the rotors? It would have cost you $438 taxes in to get a new set of rotors and pads.

They did, but in the interest of not spending 118 extra, unplanned dollars, I didn\'t. The only reason why my rotors had to be remachined is because apparently my pad wore down too low and was slightly grinding metal on metal.

Originally posted by mf5781

Lawrence, you rotors still could be machined but mine were so grooved that the dealer did not recommend machining. I paid $470 after taxes even with 10% discount. When I found out there\'s such warranty under US TSB, of course I wanted to claim it in Canada. My car\'s situation perfectly fits the TSB. We share the same parts and VIN sequence. I don\'t see why a defective part in US would not be the same in Canada. Since the dealer and the manufacturer are not helpful, I like to get more info to support my claim.

I had the grooving very very early in my ownership. First 5000 KM. But the grooving went away after that. Dealership told me that it could have been caused by something getting caught in the pad (dirt etc) and being scraped between the pad and the rotor. The dealership told me that if the problem didn\'t go away in the next 150 kms, they would replace the pad and rotors. Somehow the problem fade within days of visiting the dealership, and I never had that problem since.

Kci

05-18-2006, 07:13 PM

I just got back from Avante Mazda, appearantly I \"burned my rotors\" (I\'m at 33000 km) due to the slider pin in the caliper not being lubricated properly. I got quoted for $200.00 to machine all four rotors. Has anyone have this problem?

Thanks,
Kci

bubba1983

05-18-2006, 07:27 PM

Kci

05-18-2006, 08:02 PM

I didn\'t get the 24000km service as they didn\'t inform me that brake inspection and service was apart of it. I was told it was oil change, and mainly checking the other fluid levels. I should\'ve looked into it further, my mistake :(

Jetlag

05-19-2006, 02:33 AM

Originally posted by Kci

I just got back from Avante Mazda, appearantly I \"burned my rotors\" (I\'m at 33000 km) due to the slider pin in the caliper not being lubricated properly. I got quoted for $200.00 to machine all four rotors. Has anyone have this problem?

Thanks,
Kci

It\'s typical for a dealer to attribute any related symptom to your \"brake issue\". I have 34K on my car and just completed a full service on my brakes (slider pin lubrication). Before this service, I had not received any service for the slider pins. The only way that your rotors would have suffered warpage from the slider pins is if they were SEIZED which, is not likely the case with your clicks. Interestingly, only your service manual will indicate that the slider pins require service, but you won\'t read anything about it in your vehicle\'s operating manual?? It\'s just a cop out and a bunch of B.S.
Obviously, Mazda seems to have an issue with their rotors since many of us are complaining of the same problem around the same time. Unfortunately after 20K, Mazda will not do anything for anybody. It\'s very dissapointing.

FLIPDADY

05-19-2006, 03:07 PM

People with low km\'s.

Get the 24,000km service done!!

Nuff said.

SABIO

05-19-2006, 09:35 PM

I posted about my brake job in the shop review section.

http://torontomazda3.com/forum/read.php?TID=5952
It took them 40 minutes to re + re my pads and service the calipers... what a joke.

Servicing the caliper pins... by applying a little bit of grease. My pins still had quite a bit of grease on them at 30000km.

I agree it is a dealer cop out to say your pins were not lubed... opps... You didn\'t PAY *THEM* too lube your pins I mean... so any brake issues are your fault.

I understand they are there to make money...blah blah... but ripping people off... Booooooo!

mf5781

05-25-2006, 07:29 PM

Just to update my claim with Mazda Canada regarding the grooved rotors at 33,000 Km.
Both MC and the dealer, Markham Mazda, insisted my rotors were not grooved even though when I had the services, the mechanic said they were grooved. So they said the TSB for grooved rotors did not applied to me.

I wrote letters to the new and old Presidents of MC with a copy to CEO of Mazda North America, who also looks after Canada. At first they maintained no change to their position. But suddenly the Service Manager of MC called me and said they wanted to move forward and accepted my claim and refund the money I paid.

So the point here is you should be persistent if you think you have a point. Try to go to the highest level if the low level ignores you.

I think the regular maintenance such as 24K would not help you too much. I did my 24K service, which included brake service. But the dealer and MC did not consider this. They just insisted the rotors and pads were just normal wear & tear. If you just give up and do not pursue they will get away with it.

I also think to find a good dealer is also important because I read a posting saying that he got the rotors and pads replaced under the same TSB at 48K service. So I can only tell you Markham Mazda is not a good dealer. Even I had services with them from first oil change, they would not help you. As they do not appreciate my business, I would not go back to them forever.

Broli

05-26-2006, 12:29 PM

hmmm

i am having some issues with my brakes nowadays!
just under 30K
and i am getting some shaking/vibration when i brake
it only happens when slowing down from 120 to say 100

hmmm
i think i will contact a dealer!

TheProfessor

05-26-2006, 04:08 PM

^^ Sounds like warped rotors.

Broli

05-26-2006, 05:17 PM

Originally posted by TheProfessor

^^ Sounds like warped rotors.

i know . . . :(

Redhouse

06-01-2006, 10:08 PM

time for me to join the toronto mazda 3 warped rotors club. :(

I only get it when braking hard during high speed around 100kph+ or so like everyone else.

billyfo

06-01-2006, 11:15 PM

if you need new rotors how about this (http://torontomazda3.com/forum/read.php?TID=6122):p

Broli

07-03-2006, 04:55 PM

well while i was getting my 32K service today

i asked them to check the rotors since i have been having this issue!

well, they told me that my front 2 rotors were uneven, i.e different thicknesses, and they couldn\'t be machined, and they reccomended changing the rotors

they weren\'t sure how this could have happened?

so i wanted to see here what people think?

i didn\'t change anything, i told them i would probably go aftermarket

not sure if i really will go aftermarket,

but wanted to know how they could be different thicknesses, and why they couldn\'t be machined!

ok well, thx!

Ex-Rolla

07-03-2006, 11:57 PM

Originally posted by Broli

well, they told me that my front 2 rotors were uneven, i.e different thicknesses, and they couldn\'t be machined, and they reccomended changing the rotors

they weren\'t sure how this could have happened?

Broli, why did they not cover that under warranty? I understand that it\'s normal wear and tear, but as they mentioned, you\'re situation is not normal.

MAZDA Kitten

07-04-2006, 02:05 PM

I\'m due for my 72k oil change in a couple of weeks so I\'ll see what they say

Broli - do you service your car at Ontario Mazda?

Broli

07-05-2006, 01:36 PM

Originally posted by Ex-Rolla

Originally posted by Broli

well, they told me that my front 2 rotors were uneven, i.e different thicknesses, and they couldn\'t be machined, and they reccomended changing the rotors

they weren\'t sure how this could have happened?

Broli, why did they not cover that under warranty? I understand that it\'s normal wear and tear, but as they mentioned, you\'re situation is not normal.

not sure, i was gonna talk to flippy and see what he can find out from his guys at MOT!

they just said it wouldn\'t be covered??

Originally posted by MAZDA Kitten

I\'m due for my 72k oil change in a couple of weeks so I\'ll see what they say

Broli - do you service your car at Ontario Mazda?

i service at westowne mazda
i tried Ontario mazda, but . . . i didn\'t like em!

MazdaSan

07-11-2006, 09:46 PM

Originally posted by Xenon

Not sure if I posted this elsewhere, but I needed new rear brakes by my 32,000 km service. Interestingly enough, I want to emphasize that it was the REAR brakes, and not the front ones. usually the front ones would go first...

At the 40000 km i took my car in for service..have like 70% front and 30% left on the rear... will probably need to get new breaks this sat during the 48000 service. I asked them why there is such a big difference especially on a front wheel drive car. Their answer was that it is normal to replace breaks at the 48 k and that the rear goes first because it is smaller break pads

doug E fresh

08-06-2006, 11:29 PM

Hey kids!

I have an \'05 Mazda3 and first had my front rotors machined at around 5000k. I then started experiencing the vibration on the highway at 100+k at around 18000k. I went to the dealership with the complaint and they said that all was well, making me feel like a fool! I finally went back at 19000k and insisted on a road test with a technician. Luckily he saw the problem right away and said I needed new rotors. Sure enough they tried to make me buy new ones, quoting \"wear and tear\", but I wouldn\'t leave until they covered them under warranty. So they did, saying I was a good customer and agreed there was barely any brake pad worn away, so I hadn\'t abused them.

Very long story short, BE VIGILANT! Know your rights and push them to take care of YOU!:)