mf5781
06-29-2007, 07:35 AM
My 2004 Mazda 3 was bought more than 3 years ago. Recently I heard some noises when the steering wheel was turned left or right. I did not know what's the actual problems. So I went to Agincourt Mazda to have it check out. I was advised that as the original warranty expired, even though I had an extended warranty for 6 years, I had to pay $95 + taxes for the diagnosis. The extended warranty did not cover the diagnostic charges, i.e. if it's under the original warranty, it's covered.
1. I just wonder why there's such difference between two types of warranty. Shouldn't all charges be covered if the repairs are covered by warranty? Was Agincourt telling me the correct things? Even for uncovered repairs, if you do the repair job there, normally the garages will waive that charge.
2. Does anyone have any idea what causes the noises?
Thank for your advices.
1. I just wonder why there's such difference between two types of warranty. Shouldn't all charges be covered if the repairs are covered by warranty? Was Agincourt telling me the correct things? Even for uncovered repairs, if you do the repair job there, normally the garages will waive that charge.
2. Does anyone have any idea what causes the noises?
Thank for your advices.