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View Full Version : Has anyone received a Customer Service Survey from Mazda???



Bean
04-18-2008, 09:42 PM
I did today and had alot of fun doing it online. NOW lets see if Dave Wood contacts me

jaM3ican
04-18-2008, 10:53 PM
i got one originally but i neglected to do it. My sales rep still calls me on my anniversary purchase date though.

Niteshade
04-18-2008, 11:05 PM
My sales rep still calls me on my anniversary purchase date though.

Smart sales rep! Little things like that are what drive repeat business, assuming of course your initial experince was a positive one :chuckle

b.rabbit
04-18-2008, 11:08 PM
I filled out my survey..

Bean
04-18-2008, 11:15 PM
I filled out my survey..


COOL avatar :)

alhope34
04-18-2008, 11:18 PM
I got a 6 page survey in the mail, along with a $2 cheque haha. I filled it out and cashed my $2!

Bean
04-18-2008, 11:20 PM
My answers on the survey were not very nice. I dont expect any freebies or cheques

wingnut12
04-18-2008, 11:21 PM
I filled out mine when I got the car. I think I got a call from the dealer right after that as well.

No calls (dealer left), but I still get cards every year from some unknown person.

alhope34
04-18-2008, 11:21 PM
My answers on the survey were not very nice. I dont expect any freebies or cheques

Don't like your 3? And this was from a 3rd party survey agency.

07Speed3
04-19-2008, 08:25 PM
I got the request to do the survey in the mail and so I went to the website so here are all the questions they asked me

1. Did you have your last service at
a) the dealer you bought from
b) Another mazda dealer
c) Not a mazda dealer



That was it. Survey done.

:loco

iconicrocket
04-19-2008, 10:31 PM
I think your salesperson gets extra monthly bonus if you give them high enough score. That's what the sales guy told me.

Bean
04-19-2008, 11:14 PM
Don't like your 3? And this was from a 3rd party survey agency.

The survey came directly from Mazda of Canada. I like the car. But NOT the Customer Service or shall I say lack of it, from the dealer

mazdathree
04-20-2008, 09:51 PM
I got one too last year but never filled it....