kidflash
09-26-2008, 03:22 PM
Basically what I've read is that at least one person has had a bad experience with almost every dealership. I believe that all 'dealerships', as they have to answer to the manufacturer, do their best to meet customer expectations and dealership standards. The fact that the odd person here or there may have had a negative experience really takes away from the great job each facility probably gives to the other 98% of their customers.
I run a Home Depot and we service thousands of customers a day. Do we make mistakes....yes...who doesn't....but everyone is entitled to an error but how it gets corrected is the main thing.
My research shows me that Whitby and Ajax Mazda score the highest for GTA dealers for Customer Service Index for service repairs. Maybe this will help?
I run a Home Depot and we service thousands of customers a day. Do we make mistakes....yes...who doesn't....but everyone is entitled to an error but how it gets corrected is the main thing.
My research shows me that Whitby and Ajax Mazda score the highest for GTA dealers for Customer Service Index for service repairs. Maybe this will help?