Does Nike replace shoes in canada?

[Thrizzl3]

One of my nike shox columns buckled today while i was at work..does nike replace faulty products in Canada? i was told they only replace them in the states...

[towelsnap]

think just the states Phil. How long have you had them?

[Thrizzl3]

7 mos...i barely used them..only when going to the gym and going to work..but i stand all day. i look at them to see how much they have been worn and they were 20% worn.

[JashiK]

Phil I've had nike replace shoes for me in the past. Mind you this was probably about 10 years ago. You'll have to call customer service.

[Krakor]

Hey Phil.

I was in contact with Nike a few months back about my Shox. The tongue was tearing away from the side and I only had them 2 months and only used indoors at the gym.

They do replace shoes in Canada, but you have to pay to ship them to the U.S. and it could take 4 to 6 months for them to decide if a new pair is warranted.

If not, they send them back C.O.D.!

Contact Nike online.

[Thrizzl3]

Phil I've had nike replace shoes for me in the past. Mind you this was probably about 10 years ago. You'll have to call customer service.

hooo boy that's sooo long ago:chuckle ill try n call them tomorrow

[JashiK]

lol yeah it was a while back. hopefully their customer service is good as it was back then or better.

[laksman91]

If i remember correctly, they do and you ship it to some place on Brimley..

[Thrizzl3]

lol my mom bought me a new pair..

[laksman91]

Hope its some "Js" lmaoo

for phil: http://www.youtube.com/watch?v=8Kn-1uKojgM

[Thrizzl3]

Hope its some "Js" lmaoo

for phil: http://www.youtube.com/watch?v=8Kn-1uKojgM

ohh no more jordans for me man i have 12 pairs and thats all i need:chuckle

[JashiK]

u still gonna send the shoes in right? give 'em to me if you're not gonna and I'll send them in :chuckle

[omalak]

I changed up shoes this past summer.. I called Nike Canada.. they ask yout o courrier the shoes into their depot or whatever ( which is in scarborough i think)

I believe you ahve to send in the receipt as well. Got my pair switched in no time..

Policy may have changed since then...

Good luck

[yellowmp5]

i'm a big fan of nike shoes....i have many many pairs of nikes over the past few years...
again, some can withstand my "beating" and some are defects after a few months...

i have bought shoes locally, and shoes over the US, as long as it's w/in 2 years
(according to the tongue of the shoe) u can send it back to nike CANADA and have them
inspect for defect and then have it warranty.

as of right now, i've send over 6 pairs of shoes over the past few years,
and i've gotten them all warrantied.....however, they have never sent me
the same pair i sent in. it's alwayz the newer generation of the ones i sent in
(and u might not be able to find them in local nike/footlocker/athletes world)

for example, i sent in a 2008 360 air, they would sent me back a 2009 360 air.

another thing that i would like to note:
if the pair they sent back to u and u don't like u could request them to
send u a "$$$ voucher" that can be used only @ NIKE TORONTO @ bloor.
but u'll have too pay shippin' and send it back to NIKE CANADA, and NO,
eventhough u live in Scarborough, u cannot drop it off @ their brimely location.
U MUST SEND THEM THRU MAIL PARCEL

they don't encourage sending out vouchers, dependin' how lucky u are.
i now have a voucher for $214.68, that i need to use w/in 90days, and
this voucher is not transferable, as it's on my name only!

for more info:
Nike store customer service (http://www.nike.com/renov/nikestore/us/v1/us/en/info/returns_ca.jsp)


Nike Canada Consumer Services department at 1-800-663-6453.

PS i alwayz get my shoe warrantied and replace and sent back to me within 3 weeks! awesome customer service!

[Thrizzl3]

ahhhh fakkk the reciept is somewhere but its gonna be faded by now..ill call nike tomorrow and see what they say