S.F.W.
02-11-2010, 11:50 AM
Situation - I have an '04 Mazda 3, currently has ~127K, and is covered by MAP until 160K. Recently, I have been seeing an intermittent Check Engine Light pop up. Since it really has not been an issue, I figured I would have it diagnosed at my next oil change(which I need shortly anyway), since I still have my oil changes done at the dealer.
Called the dealer yesterday to book an oil change for next week, also wanted to have the CEL diagnosed. The dealer informed me, that there is a $99 dollar charge to diagnose the CEL. I replied, that the car is under warranty, and was told, unless they are able to make a warranty claim for a repair, I would be charged the $99.
This has me confused...why am I being charged a fee for diagnosing a problem with my car..when my car is in warranty?
I should also note, I have been given this same explanation by two separate dealers.
Called the dealer yesterday to book an oil change for next week, also wanted to have the CEL diagnosed. The dealer informed me, that there is a $99 dollar charge to diagnose the CEL. I replied, that the car is under warranty, and was told, unless they are able to make a warranty claim for a repair, I would be charged the $99.
This has me confused...why am I being charged a fee for diagnosing a problem with my car..when my car is in warranty?
I should also note, I have been given this same explanation by two separate dealers.