pacmann33
03-16-2010, 10:54 PM
Fantastic service, as always.
WITHOUT making an appointment I went to Northwood Mazda at like 10 or 11pm last night and dropped the keys in the drop off thing, with a note to clean leaves out of my HVAC blower (had been ticking for a while), and I checked the little check boxes on the envelope for the keys indicating that I wanted an oil change, front end alignment, and tire balance. I had meant to phone Jason first thing the next morning to tell him not to rush as I am working out of town all this week.
Well...I forgot to phone Jason, and he phoned me by lunchtime today to let me know that it had all been completed, and that I was only responsible for covering the oil change and tire balance as the rest he was able to put through warranty for me.
Just another happy ending to a service visit at Northwood Mazda! If you go in for service ask for Jason, he's the bomb! I think it may have even been a member here who was the Technician doing the work on my car. Thanks again Jason and Mike! Effin' FAST!
On another occasion, I was leaving to go on a trip, and had no appointment for an oil change, Jason squeezed me in with like 20 minutes notice right at the end of the day.
Also, the new location is really nice, defly an improvement in atmosphere!
WITHOUT making an appointment I went to Northwood Mazda at like 10 or 11pm last night and dropped the keys in the drop off thing, with a note to clean leaves out of my HVAC blower (had been ticking for a while), and I checked the little check boxes on the envelope for the keys indicating that I wanted an oil change, front end alignment, and tire balance. I had meant to phone Jason first thing the next morning to tell him not to rush as I am working out of town all this week.
Well...I forgot to phone Jason, and he phoned me by lunchtime today to let me know that it had all been completed, and that I was only responsible for covering the oil change and tire balance as the rest he was able to put through warranty for me.
Just another happy ending to a service visit at Northwood Mazda! If you go in for service ask for Jason, he's the bomb! I think it may have even been a member here who was the Technician doing the work on my car. Thanks again Jason and Mike! Effin' FAST!
On another occasion, I was leaving to go on a trip, and had no appointment for an oil change, Jason squeezed me in with like 20 minutes notice right at the end of the day.
Also, the new location is really nice, defly an improvement in atmosphere!