ovie8
03-18-2011, 12:06 AM
My mother went to one of those furniture stores last weekend,on Kennedy/Ellesmere and purchased a mattress.
The mattress was sold to her using a floor model and I have a good feeling that what she will be receiving will not actually be what she thinks she's paying for. Several things lead me to believe so:
1. the mattress was marked down to 750+ tax after negotiating they agreed to 600 cash deal. I'm no furniture expert but I'm pretty sure they don't have that kind of margin to be giving a 20% discounts. So probably the advertised 1000 coil mattress will probably only be 600 when we get it.
2. I went to the store myself to check out the details on the mattress and $600 seems to good to be true for what it was supposedly offering. The name of the mattress on the receipt is different then what was tagged on the floor model. (OK I know my mother screwed up big time here not checking the receipt before signing, but the point I will be getting to is, what can she do?)
3. They asked for 50% deposit, which is kind of crazy. Eventually it was worked down to $100. It was supposed to be a cash deal but for some reason they allowed her to use Visa for her deposit (which doesn't seem right).
4. Today they called and said the mattress is ready for delivery. But my mother has to go to the store and pay the full amount before they will deliver (unheard of from a small private retailer. I understand if its a large corporate retailer). My mom argued with the sales guy and he disconnected the call.
Finally, to the point I want to get at. I know my mother is pretty much SOL but is there anything she can do with Visa to reverse the deposit?
The mattress was sold to her using a floor model and I have a good feeling that what she will be receiving will not actually be what she thinks she's paying for. Several things lead me to believe so:
1. the mattress was marked down to 750+ tax after negotiating they agreed to 600 cash deal. I'm no furniture expert but I'm pretty sure they don't have that kind of margin to be giving a 20% discounts. So probably the advertised 1000 coil mattress will probably only be 600 when we get it.
2. I went to the store myself to check out the details on the mattress and $600 seems to good to be true for what it was supposedly offering. The name of the mattress on the receipt is different then what was tagged on the floor model. (OK I know my mother screwed up big time here not checking the receipt before signing, but the point I will be getting to is, what can she do?)
3. They asked for 50% deposit, which is kind of crazy. Eventually it was worked down to $100. It was supposed to be a cash deal but for some reason they allowed her to use Visa for her deposit (which doesn't seem right).
4. Today they called and said the mattress is ready for delivery. But my mother has to go to the store and pay the full amount before they will deliver (unheard of from a small private retailer. I understand if its a large corporate retailer). My mom argued with the sales guy and he disconnected the call.
Finally, to the point I want to get at. I know my mother is pretty much SOL but is there anything she can do with Visa to reverse the deposit?