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View Full Version : Help with getting my refund!!



Nooby31
07-30-2013, 09:59 AM
Hi everyone,

So on July-14-2013 I ordered some parts online from a website in California and on the next day I had to cancel the order. I called them and was told the order will be canceled and I will get the refund in 3-4 days.

Soooo i waited and waited...after waiting 7 days I noticed I still did not have the money credited to me so I called them back on July 21. I called back and talked to a different person who said it was not processed yet for unknown reasons and that she will get to it right away. I asked her how long this will take and she said another 3-4 days.

So now it has been 16 days and still no credit into my visa. Should I give them the benefit of the doubt and wait another few days??

If not then what are my options? I heard it I tell visa about this they can fight to get my money back, is this true?

thanks for any help!!

Akiba48
07-30-2013, 10:04 AM
In this case, yes, call your credit card company and open a dispute.

silverstarmazda
07-30-2013, 10:43 AM
did you go through paypal or anything similar?

S.F.W.
07-30-2013, 10:58 AM
If you paid via paypal file a dispute. If you paid direct on your Visa, call Visa and open a dispute.

Nooby31
07-30-2013, 12:07 PM
Yes I payed through my Visa card. I will call them up to see what they can do.