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MREUS_SPD3
10-22-2013, 11:32 PM
Any body on here with this service? If I wanted to go with their cable service could I buy a compatible modem on my own? I'm looking for real world input from actual users that have an existing modem setup with a router.
Thanks in advance

tmpz
10-22-2013, 11:57 PM
I'm on DSL 15. If you're going with cable make sure you get a Docsis 3.0 modem and supported firmware. See their website for a list of modems and supported firmware.

If you're on the wrong firmware, Teksavvy can't do anything for you.

I think it's best to buy from them because it works and you save $20 or so off your activation.

MREUS_SPD3
10-23-2013, 12:53 AM
Thanks. What router are you currently using?

mickey_g
10-23-2013, 02:20 AM
Also interested in Tekksavvy but their DSL line...Anyone using them? How is the service and speed?

MREUS_SPD3
10-23-2013, 02:32 AM
Just curious as to why you want dsl?

mickey_g
10-23-2013, 02:46 AM
Because I dont have a cable line and already have a dry loop

tmpz
10-23-2013, 08:08 AM
Depending on which plan you get, DSL is cheaper in terms of setup costs.

If you get 15/10 or 25/10, then you need to buy or rent the crappy Vdsl $100 modem. They working a firmware fix though.

If you get other DSL plans, you get a TP-Link modem for $15-20.

I'm on 15/1, but I want to switch to 25/10. I need more speed, especially upload. I'm waiting until they sort out the firmware or offer a different modem. I'm able to get pretty close to what is advertised.

SilentJay
10-23-2013, 08:17 AM
It seems Teksavvy has been getting a bit too big for their britches - Meaning their customer service isn't quite as good as when they were small.

I've been on another provider, Start Communications, and have had zero issues. I believe their prices are on-par or slightly better than Teksavvys, plus they service the Cogeco areas too :P

CloudPump
10-23-2013, 08:30 AM
I've been with teksavvy for 2 years on their cable 35 plan.

You do have to buy your own modem, so there is a slight upfront cost with that, however from my understanding, other companies charge you a modem rental fee which will add up anyways.

Great service, fast internet, much better pricing than Rogers.

I did once have a service interruption, however this was due to a construction crew cutting a cable somewhere they weren't supposed to be digging that deep. Not a reflection of Teksavvy's reliability.

-Geoff

S.F.W.
10-23-2013, 08:36 AM
I agree with Silent Jay on Teksavvy getting to be too big. When I moved a few months back I made the switch to Vmedia, service and price are great.

eqlso
10-23-2013, 11:30 AM
I'm on their cable service, for about a year and half now. Bought a modem from them, which apparently had a flaw in the firmware, which was causing drops in connectivity every so often. They had to upgrade the firmware by sending me another modem, which took a few weeks. Other than that, no real issues.

I believe you can get your own modem from places like canada computers and let them know the details of the modem.

coriolis
10-23-2013, 11:38 AM
Been with them for years, haven't had many problems except some outages. Thankfully you don't have wait too long for a rep on the phone. If you do they have a call back feature which is awesome.

As mentioned, TekSavvy used to be the best but they got too big too fast so right now there is no best.

rajin929
10-24-2013, 11:52 AM
i've been with TS since 2011, only DSL 6 is available in my area - but it's enough to check e-mail and light web surfing, honestly have had no issues streaming netflix. The router I have is the WRT54G with tomato, so able to bypass throttling; DL'ing movies and shows gets done in a decent amount of time. I get 300GB per month and my avg useage is only around 125-130GB.

i've had a few service interruptions, but nothing major. never had to call customer service for any issues technical or with my billing.
I am a happy customer. For what we need, it serves our purpose.

I bought my moden and router through them and saved on the activation fee - but i see lots of modems for sale on kijiji from people who switched services. I guess as long it meets the TS specs you should be fine.

ryan2.3
10-24-2013, 02:14 PM
I've been with teksavvy for about 4 years now. I had dry loop DSL for a year and a half when i was in scarborough, then when i moved to brampton i did cable. I've always had great speeds and service. I had 28mpbs with cable for $45 and i was actually getting those speeds. They say there's a 300GB cap, but their support has admitted they can't really monitor and if you download and use bandwidth on offpeak hours (when everyones asleep) you have no limit. I'd always queue up torrents before going to bed then wake up to finished downloads. I have several terrabytes of media, and use heavy amounts of bandwidth, so the big three were definitely out for me.

I bought my modem both times through canada computers. If you did it through them, your first month of service was free. plus you saved on shipping and installation costs if you got the modem from teksavvy. Not sure if they still do that (canada computers that is)

I'm currently renting my house out while I'm in the US, and i downgraded to the 6mpbs. it's only $28 after tax and my tenant has had no complaints with the speed or quality.

As much as i like them, i do agree they're blowing up too fast. if i ever get problems, i wont' be afraid to try out the next new upstart. love supporting the new little guys

bilinz
10-24-2013, 02:15 PM
I agree with Silent Jay on Teksavvy getting to be too big. When I moved a few months back I made the switch to Vmedia, service and price are great.

Do you have there cable or DSL for the internet? Is one better than the other?

Default User
10-24-2013, 02:30 PM
what is the benefit with goin w/ TS over say Rogers?

tmpz
10-24-2013, 02:53 PM
what is the benefit with goin w/ TS over say Rogers?

Cheaper prices, 300GB cap (unlimited at off hours) or pure unlimited, no contracts.

aZuMi
10-24-2013, 02:55 PM
what is the benefit with goin w/ TS over say Rogers?

Cost, it's essentially Rogers speed/network with cheaper cost. I'm with TSI since I got the house and bought the modem. It's costing me $45 tax ($39.99 plus tax) in for 25 mbps and 300gb bandwidth limit.

Rogers would have cost me:

$44.49 /month plus tax for 6mbps with 20gb bandwidth per month
54.99 /month plus tax for 25mbps with 80 bandwidth per month

When I got mine installed, a Rogers cable tech came in and installed it for us.

To be honest, I don't care whether they're getting too big. As long as my service is good and the price is competitive - I'm all for it.

Wisecraker
10-24-2013, 03:09 PM
I've been with Tek Savvy quite a while and have had good service. I did have a whole week of no internet early September which sucked. They did credit me some money which was great.

rajin929
10-24-2013, 03:09 PM
+1

if you consistently are paying for overages in your bandwidth, TS might be the better option.
just have to factor in the cost of switching over (account fees, hardware purchase, etc)

S.F.W.
10-24-2013, 03:26 PM
Do you have there cable or DSL for the internet? Is one better than the other?
I have their cable internet. At my mothers place I set her up with Cable Internet and TV both from Vmedia. Can't comment on the DSL, but cable has been great.

aZuMi
10-24-2013, 04:01 PM
I have their cable internet. At my mothers place I set her up with Cable Internet and TV both from Vmedia. Can't comment on the DSL, but cable has been great.

Looking into Vmedia now, Ami. Prices are great and internet is better value than TSI. I'll probably move since we want TV and we've been living off Netflix for a month (not good for the wife)

lcianf01
02-01-2014, 08:43 PM
Great Ideas, I just signed a lease for a condo by square 1 that i need to get internet and TV for. Rogers is giving me $92 bucks all in quote for 80GB and express speed and channels 1-53. And my parents have been with them since 1988 there;s got to be something better. Looking at Vmedia, start communications and tecksavvy now.

m_bisson
02-02-2014, 09:55 AM
Teksavvy has been good to me for the past couple years. I've got the 35/300 cable Internet.

Ghost1
02-03-2014, 09:05 AM
Glad you guys like it, i am making the switch over to them next month. Unlimited with rogers is to much $30 on top of your package is bs.

Tuscani01
02-03-2014, 09:44 AM
VMedia's TV service sucks, but the internet is fantastic. You get what you pay for though. Can't wait for VMedia to come out with their PVR!

ryan2.3
02-03-2014, 10:59 AM
I've been with teksavvy for about 4 years now. I had dry loop DSL for a year and a half when i was in scarborough, then when i moved to brampton i did cable. I've always had great speeds and service. I had 28mpbs with cable for $45 and i was actually getting those speeds. They say there's a 300GB cap, but their support has admitted they can't really monitor and if you download and use bandwidth on offpeak hours (when everyones asleep) you have no limit. I'd always queue up torrents before going to bed then wake up to finished downloads. I have several terrabytes of media, and use heavy amounts of bandwidth, so the big three were definitely out for me.

I bought my modem both times through canada computers. If you did it through them, your first month of service was free. plus you saved on shipping and installation costs if you got the modem from teksavvy. Not sure if they still do that (canada computers that is)

I'm currently renting my house out while I'm in the US, and i downgraded to the 6mpbs. it's only $28 after tax and my tenant has had no complaints with the speed or quality.

As much as i like them, i do agree they're blowing up too fast. if i ever get problems, i wont' be afraid to try out the next new upstart. love supporting the new little guys



A friend of mine just signed up after i told him how i liked them and i guess they have a referral discount. I'm saving a couple bucks a month now. I didn't even know they did that, so i let some other friends know that if they do end up signing up, to mention me so i can get more discounts

m_bisson
02-03-2014, 11:02 AM
A friend of mine just signed up after i told him how i liked them and i guess they have a referral discount. I'm saving a couple bucks a month now. I didn't even know they did that, so i let some other friends know that if they do end up signing up, to mention me so i can get more discounts

I think 10 is the limit, then you get free service for life.

Wisecraker
02-03-2014, 11:06 AM
I think 10 is the limit, then you get free service for life.
The referrals are a nice bonus, and its a great service so everybody wins

gofigure
02-03-2014, 11:27 AM
I'm with teksavvy for 3 years now, no issues using netflix / bitorrent /plex. I don't have cabletv so everything is on the net.

I also got the 35/300 cable Internet.

rukus
02-03-2014, 11:52 AM
I'm with teksavvy for 3 years now, no issues using netflix / bitorrent /plex. I don't have cabletv so everything is on the net.

I also got the 35/300 cable Internet.

ive got 35/300 as well. love it.

DumpInfo
02-03-2014, 11:47 PM
Have been considering them but unsure what 35/300 means. :confused

leungalv
02-04-2014, 02:07 AM
Have been considering them but unsure what 35/300 means. :confused

35 Megabits Down speed / 3 megabits up speed ... I think the individual means 3000 kilobytes not 300.

In any case ... to put it into perspective for you, 35 Megabits per second is 4.375 Megabytes ... the average MP3 size is 4.5 Megabytes. In theory, you'd download that file in a second or two.

m_bisson
02-04-2014, 06:51 AM
300 gigabytes a month...

leungalv
02-04-2014, 12:19 PM
300 gigabytes a month...

Ah ok.

In any case, I'm on Teksavvy cable in Windsor and Teksavvy ADSL in Richmond Hill... both have been great.

DDUKI
02-04-2014, 01:07 PM
FYI,

Rogers is having a promo for new customer...

I just changed from Teksavvy to Rogers couple wks ago.

http://forums.redflagdeals.com/new-rogers-internet-deal-45-30mbps-300gb-no-contract-1360310/

- $45
- 300GB
- 30MBPS
- *FREE* MODEM
- NO CONTRACT

edit:
+3months free + 8yrs guarantee

m_bisson
02-04-2014, 01:19 PM
FYI,

Rogers is having a promo for new customer...

I just changed from Teksavvy to Rogers couple wks ago.

http://forums.redflagdeals.com/new-rogers-internet-deal-45-30mbps-300gb-no-contract-1360310/

- $45
- 300GB
- 30MBPS
- *FREE* MODEM
- NO CONTRACT

http://teksavvy.com/en/residential/internet/cable

The promo still doesn't beat teksavvy.... Mind you, teksavvy has 25 or 35mpbs speeds, not 30. So it's $40 or $50, instead of $45. I guess if your monthly budget is strictly $45 plus tax, rogers would be the better option.

HOWEVER, Rogers will likely refuse to 'renew' that promo indefinitely. Eventually you'll be paying full price or be forced to switch. This happened to me with home phone AND my cable TV.

DDUKI
02-04-2014, 01:37 PM
I currently had old Teksavvy 28mbps, for $48.95+tax as they bumped the price up $2 from $46.95, and I don't need home phone/cable TV.

moving to 30mbps, same cap, with less monthly, and free modem (allowing me to sell teksavvy modem for $50-$60ish minimum)+3months free (I forgot to include previous post) and this plan is guaranteed for 8 yrs - plenty enough for me..

But this is just my case. Everyone has different taste.

lcianf01
02-04-2014, 10:05 PM
Thanks for the person who posted the internet deal to rogers. Hopefully i can get it installed by Feb 28th.

Ghost1
02-04-2014, 10:18 PM
I currently had old Teksavvy 28mbps, for $48.95+tax as they bumped the price up $2 from $46.95, and I don't need home phone/cable TV.

moving to 30mbps, same cap, with less monthly, and free modem (allowing me to sell teksavvy modem for $50-$60ish minimum)+3months free (I forgot to include previous post) and this plan is guaranteed for 8 yrs - plenty enough for me..

But this is just my case. Everyone has different taste.

this is only good if you use less than 300gb. i download over 2 tb a month on average lol

lcianf01
02-04-2014, 10:19 PM
this is only good if you use less than 300gb. i download over 2 tb a month on average lol

^Wow what do you download?

Ghost1
02-04-2014, 10:24 PM
Mostly tv shows, movies, games and software.

ryan2.3
02-05-2014, 06:27 AM
It's fine. I do 500gb to 1TB a month with no issues. They'll tell you. 300gb is during peak hours. Anything I queue up while I sleep from like late night til early morning, is unmetered. They don't care

zzz3
02-05-2014, 10:54 AM
It's because of the resellers that robbers is even offering a comparable plan. And as such I would prefer to support anyone but the incumbents. I have had Teksavvy cable for a few years now and only 2 outages in that period. Aside from that, the customer service is great and the cost is reasonable.

Wisecraker
02-05-2014, 11:05 AM
It's fine. I do 500gb to 1TB a month with no issues. They'll tell you. 300gb is during peak hours. Anything I queue up while I sleep from like late night til early morning, is unmetered. They don't care

Nice

Slade
02-05-2014, 11:14 AM
It's because of the resellers that robbers is even offering a comparable plan. And as such I would prefer to support anyone but the incumbents. I have had Teksavvy cable for a few years now and only 2 outages in that period. Aside from that, the customer service is great and the cost is reasonable.

Just remember that if it wasn't for the incumbents then Teksavvy wouldn't even be offering service.

They and all other iISP's use the incumbents network up to the point where they need to interconnect to their tranist providers.

And a portion of what you pay Teksavvy still goes to the incumbents.

zzz3
02-05-2014, 01:00 PM
Just remember that if it wasn't for the incumbents then Teksavvy wouldn't even be offering service.

They and all other iISP's use the incumbents network up to the point where they need to interconnect to their tranist providers.

And a portion of what you pay Teksavvy still goes to the incumbents.

I know that. That's why I called them resellers. The only reason they exist is because of crtc mandate for more competition.

07carbon3
02-05-2014, 01:46 PM
Mostly tv shows, movies, games and software.


It's fine. I do 500gb to 1TB a month with no issues. They'll tell you. 300gb is during peak hours. Anything I queue up while I sleep from like late night til early morning, is unmetered. They don't care

do you guys doing anything to help hide yourselves with the amount your downloading?

iiliu
02-05-2014, 02:19 PM
I'm with TekSavvy as well. Had a bit of issues the first couple of months and internet kept disconnecting. It's been a lot better lately, no issues but Skype video tends to freeze while on wifi. 25 mbps and 300 GB, unlimited between 2-8 am. $45 tax inclusive per month... just upfront you have to pay for modem (i had to get a wireless router on top of that at the time)

ryan2.3
02-05-2014, 03:44 PM
do you guys doing anything to help hide yourselves with the amount your downloading?

hide ourselves from what? I've never gotten a copyright nastygram, if that's what you're referring to. We got one back in school years ago, but we ignored it. It's only illegal if you try to sell it. Personal use is ok


I'm with TekSavvy as well. Had a bit of issues the first couple of months and internet kept disconnecting. It's been a lot better lately, no issues but Skype video tends to freeze while on wifi. 25 mbps and 300 GB, unlimited between 2-8 am. $45 tax inclusive per month... just upfront you have to pay for modem (i had to get a wireless router on top of that at the time)

I got lucky with the modem, because CanadaComputers was selling teksavvy modems and when you buy from them your first month was free, and this way you also didn't have to pay shipping and installation fees. I don't know if they still sell the modems with that promo, but this is the one i got
http://www.canadacomputers.com/product_info.php?cPath=27_1059_358&item_id=049438

Cab0oze
02-05-2014, 05:24 PM
Just to chime in, big fan of Teksavvy. Back 2 yrs ago when I switched, they had (by far) the best service for the lowest price.

I was initially scared of dealing with their tech support based on horror stories in the past (not specifically them, but other 'cheapo' companies like 3web). I was impressed with a short wait time and a really cool toronto based tech support lady that treated me like the nerd I am. She didn't waste time with the stupid BS about 'is your router plugged in' when I started telling them how I was experiencing a consistent 1% packet loss.

Bottom line - they rock.

Ghost1
02-06-2014, 08:05 AM
do you guys doing anything to help hide yourselves with the amount your downloading?

no need. plenty of bigger fishes out there.

Wisecraker
02-06-2014, 08:14 AM
Just to chime in, big fan of Teksavvy. Back 2 yrs ago when I switched, they had (by far) the best service for the lowest price.

I was initially scared of dealing with their tech support based on horror stories in the past (not specifically them, but other 'cheapo' companies like 3web). I was impressed with a short wait time and a really cool toronto based tech support lady that treated me like the nerd I am. She didn't waste time with the stupid BS about 'is your router plugged in' when I started telling them how I was experiencing a consistent 1% packet loss.

Bottom line - they rock.

This is also why I liked Teksavvy. I had connection issues and although they did tell me to reset the modem at the beginning, they actually helped me with the dos prompts to figure out the issue. As it turns out the issue stemmed from Rogers running low on IP addresses and prioritizing them to Rogers customers. Turns out my modem kept pulling a "private" IP

leungalv
02-06-2014, 11:07 AM
hide ourselves from what? I've never gotten a copyright nastygram, if that's what you're referring to. We got one back in school years ago, but we ignored it. It's only illegal if you try to sell it. Personal use is ok


ryan2.3 ... Who lied to you?? Unless you have some sort of defence or your act falls under the Fair Dealing section of the Copyright Act, downloading is illegal. Bill C-11 (copyright modernization act) effectively capped damages of non-commercial infringement at $5,000, non-commercial infringement includes downloading.


do you guys doing anything to help hide yourselves with the amount your downloading?

I use TorGuard VPN

Ghost1
02-06-2014, 11:43 AM
ryan2.3 ... Who lied to you?? Unless you have some sort of defence or your act falls under the Fair Dealing section of the Copyright Act, downloading is illegal. Bill C-11 (copyright modernization act) effectively capped damages of non-commercial infringement at $5,000, non-commercial infringement includes downloading.



I use TorGuard VPN

Since I started DLing stuff of the net I never had a person come n
Knock on my door about it or by any ISP provider mention anything to me. Sure yes there are people who get in trouble for it but the chances are slim I would say. Government mainly cares about child porn, terrorist and other stuff along the lines.

leungalv
02-06-2014, 06:27 PM
Since I started DLing stuff of the net I never had a person come n
Knock on my door about it or by any ISP provider mention anything to me. Sure yes there are people who get in trouble for it but the chances are slim I would say. Government mainly cares about child porn, terrorist and other stuff along the lines.

but rather my point was that downloading for personal consumption is still illegal, not to be confused with someone actually coming to your door and indicating to you that you're infringing (just because you don't get caught doesn't mean it's not illegal). There does not need to be any selling of the copyrighted material (as ryan2.3 stated was a requirement / exception), that was the only part I was "correcting". You are right though that minor infractions of copyright infringement isn't what the gov't is after (hence the $5,000 limitation on damages for non-commercial infringement vs. $20,000 for commercial infringement).

Also, Canada is still waiting for the courts decision on Voltage's request of Teksavvy to disclose approximately 1,000 customer's details, alleging that those customers downloaded infringing material. Canada currently operates on a "notice-and-notice" system whereby the copyright owner notifies the ISP who in turn notifies the customer with a cease and desist letter.

Cab0oze
02-07-2014, 06:43 AM
Canada currently operates on a "notice-and-notice" system whereby the copyright owner notifies the ISP who in turn notifies the customer with a cease and desist letter. When I met my gf she received 2 such letters from rogers telling her she was downloading 2 games. She had never downloaded a game in her life.

Wisecraker
02-07-2014, 07:59 AM
I know people who have gotten those letters downloading Transformers (the newest one when it just came out), another person who was downloading seasons of Sons of Anarchy and one other person who would just download every season of every show known to man. I guess its luck of the draw, and the mood of your ISP

leungalv
02-07-2014, 03:38 PM
When I met my gf she received 2 such letters from rogers telling her she was downloading 2 games. She had never downloaded a game in her life.

Was she living with a roommate, parents or anyone else that may have been downloading? If she's the account holder, the letter will go to her.

Roger's is always accurate in investigating these matters :rolleyes :rolleyes, same with RIAA ... thank the lord that they sent a dead grandmother a cease and desist letter for downloading, wouldn't want her infringing from beyond the grave!

Cab0oze
02-07-2014, 05:58 PM
Was she living with a roommate, parents or anyone else that may have been downloading? If she's the account holder, the letter will go to her.

Nope, nope and nope. Somebody could have hacked her wireless, but that is a bit of a stretch. My guess is rogers doesn't have any idea what they're doing.

lcianf01
02-08-2014, 09:14 AM
Thanks DDUKI for posting:

#1 - INTERNET WINTER PROMO (LIMITED TIME!!)
- *FREE* MODEM
- 300GB (old deal had 200gb)
- 30MBPS (old deal had 35mbps)
- $45
- NO CONTRACT

It has 100GB extra cap versus the old $45 deal which is a huge win to me. Speed was lowered by 5mbps.
From what I heard, it's a limited time summer offer, and if it does well Rogers might pull it and go back to the 200gb cap offer.

[EDIT#1] CONFIRMED NO STUDENT ID REQUIRED
[EDIT#2] PLEASE LET ME KNOW IF THIS IS A NEW CUSTOMER ONLY OFFER, OR IF YOU CAN GET IT THROUGH RETENTIONS AS WELL (SO I CAN UPDATE) -- THANKS!
[EDIT#3] NO CONTRACT! UPDATED FOR CLARITY
[EDIT#4] FIXED DETAILS. ADDED PICS. (CREDITS TO @AmirPars)
[EDIT#5] NOW ELIGIBLE FOR EXISTING CABLE CUSTOMERS PLUS THREE MONTHS FREE (HOT!)
[EDIT#6] TOLL FREE NUMBER (via rogers new customer on-going thread): 1-800-605-6678

I called steve and ended up with 3 months free internet and 4 months free VIP with HD box. services must be installed by Feb 28. At first i kinda thought it was a scam as it sounded like i was calling a personal cell phone. But once you set it up with Steve another Rogers rep calls to set up the installation time. I think Steve is an independent sales rep.

Default User
02-21-2014, 02:32 PM
ummmmmmm :whoa :S

http://www.cp24.com/news/teksavvy-ordered-to-provide-names-addresses-of-customers-accused-of-downloading-movies-online-1.1697618




A Canadian Internet service provider has been ordered to hand over the names and addresses of about 2,000 customers who allegedly downloaded movies online.
A Federal Court decision released Thursday compels Ontario-based TekSavvy to identify the customers allegedly linked to downloads of films by the U.S. production company Voltage Pictures, which is behind the likes of "The Hurt Locker," "Dallas Buyers Club" and "Don Jon."
As a result, those TekSavvy customers could eventually receive a letter from Voltage threatening legal action. Under the federal Copyright Act, statutory damages for non-commercial infringement range between $100 and $5,000.

But while the court sided with Voltage's efforts to go after copyright violators, it sought to protect against the company acting "inappropriately in the enforcement of its rights to the detriment of innocent Internet users."
"On the facts of this case, there is some evidence that Voltage has been engaged in litigation which may have an improper purpose. However, the evidence is not sufficiently compelling for this court at this juncture in the proceeding to make any definitive determination of the motive of Voltage," wrote judge Kevin Aalto.
Aalto ordered that before Voltage can send a letter to the alleged downloaders, it must return to court to get the wording of its communications cleared by a case management judge.
"In order to ensure there is no inappropriate language in any demand letter sent to the alleged infringers, the draft demand letter will be provided to the court for review," Aalto wrote.
"Any correspondence sent by Voltage to any subscriber shall clearly state in bold type that no court has yet made a determination that such subscriber has infringed or is liable in any way for payment of damages."

Voltage was also ordered to pay any costs that TekSavvy incurs in identifying the customers in the case, as well as legal fees.
The Canadian Internet Policy and Public Interest Clinic, which had intervenor status in the case, said it was "quite pleased" with the decision and expected Voltage wouldn't see any financial incentive in going after downloaders, particularly since it must pay TekSavvy's "substantial" costs.
CPPIC Director David Fewer said his read of the decision is that the court would not be eager to assign penalties at the higher range of what the Copyright Act allows.
"If Voltage is asking for figures in excess of ($100) I think the court is going to shut them down pretty darn quickly," Fewer said.
"And if that's the case I think Voltage is done because this is no longer a viable business model. And that's what the whole copyright troll thing is about, it's about using the court process to get settlements that are in excess of what you could get for (actual) damages to scare people into settling."

Fewer said he was happy that the court will vet any letters that Voltage sends to alleged copyright offenders, since they're typically designed to scare people into settling a case.
"A lot of people just pay the settlement rather than deal with the uncertainty and the anxiety of the claim and the model is predicated on that," he said.
"Certain people are risk averse and it's cheaper to settle rather than to hire a lawyer to deal with it, even if you are innocent."
Lawyers for Voltage did not immediately respond to an interview request.



Read more: http://www.cp24.com/news/teksavvy-ordered-to-provide-names-addresses-of-customers-accused-of-downloading-movies-online-1.1697618#ixzz2tzGUjNph

CloudPump
02-21-2014, 03:27 PM
I guess I'm in the minority. I pay for everything I download (movies/music/games).

-Geoff

tmpz
02-21-2014, 03:46 PM
ummmmmmm :whoa :S

http://www.cp24.com/news/teksavvy-ordered-to-provide-names-addresses-of-customers-accused-of-downloading-movies-online-1.1697618



Read more: http://www.cp24.com/news/teksavvy-ordered-to-provide-names-addresses-of-customers-accused-of-downloading-movies-online-1.1697618#ixzz2tzGUjNph

It's going to open huge can of worms... It doesn't matter if you're a Teksavvy customer or not, whatever happens here will change other ISPs as well.

Default User
02-21-2014, 04:24 PM
It's going to open huge can of worms... It doesn't matter if you're a Teksavvy customer or not, whatever happens here will change other ISPs as well.

EXACTLY

(Stupid question though) how can they tell if they downloaded a pirated movie - or streamed a movie on netflix?

tmpz
02-21-2014, 04:29 PM
EXACTLY

(Stupid question though) how can they tell if they downloaded a pirated movie - or streamed a movie on netflix?

Its torrenting. They can see the swarm of users and capture addresses. The real question how do you prove an ip address is a associated to a specific person? What if you have open wireless connection, are you liable for other people? If you download fragments, does that count as pirating?

Lots of gray areas...

Cab0oze
02-21-2014, 06:16 PM
Default, it's just BS patent trolls. They will ask you to pay them money. Don't do it. End of story.

There is no way they can physically prove that YOU downloaded the movie. They can tell you that they *think* your IP address was in a swarm of users who appeared to be sharing a certain file but that means nothing.
Not to mention: someone could have hacked your wifi, they got the wrong info, could have been a tenant, etc. The people doing this just retarded scammers that see $$ signs and have no idea how the internet works.

-edit- if you didn't know there was recently a ruling in the US (!!!) where a judge ruled that having someone's IP address isn't sufficicent evidence to prove that they downloaded a file. Finally common sense prevails.

-edit #2-
Think about this. Lets say you download a movie. Then you think better of your actions and delete it, or just decide not to watch it because the movie is crap. Should you have to pay someone a million dollars? Of course not. If you walked out of a store and forgot to pay something, and you walked back in and gave it back, they wouldn't charge you a million $$s either.

-edit#3-
Another scenario. You download and watch a movie because netflix keeps f***ing up (happens all the time, its really pathetic). Then you delete it. Did you really do something wrong? Some scumsucking d-bag trying to make a dishonest buck might say yes, but hopefully anyone with common sense would say no.

rajin929
02-21-2014, 09:19 PM
i remember a long time ago, TS sent out a letter to all its customers about this.
i can't remember the exact details, but it was along the lines of them committed to do everything they can to protect customers information and privacy, but that if a situation like this occurs they will have to comply.

Ghost1
02-21-2014, 11:42 PM
I guess I'm in the minority. I pay for everything I download (movies/music/games).

-Geoff
CloudPump


Yep. Companies must love you though. I don't like to waste money.

CloudPump
02-21-2014, 11:47 PM
CloudPump


Yep. Companies must love you though. I don't like to waste money.

Not sure what you call wasting money, I don't like nor do I waste money. When someone creates something and sells it, it should be paid for. I could drive with no insurance or steal cars is the fact that I pay for these things "wasting money"?

-Geoff

loki
02-21-2014, 11:54 PM
Yep. Companies must love you though. I don't like to spend money.

Fixed


CloudPump
Doncha know free is the new black

Ghost1
02-21-2014, 11:55 PM
For me it's wasting money when someone puts the info out for free and someone else goes out and pays for the same info which was already available for free. :/

CloudPump
02-22-2014, 12:10 AM
For me it's wasting money when someone puts the info out for free and someone else goes out and pays for the same info which was already available for free. :/

Define "info"

Movies and music are not info.

-Geoff

Ghost1
02-22-2014, 12:22 AM
1's and 0's

leungalv
02-22-2014, 02:45 AM
Default, it's just BS patent trolls. They will ask you to pay them money. Don't do it. End of story.

There is no way they can physically prove that YOU downloaded the movie. They can tell you that they *think* your IP address was in a swarm of users who appeared to be sharing a certain file but that means nothing.
Not to mention: someone could have hacked your wifi, they got the wrong info, could have been a tenant, etc. The people doing this just retarded scammers that see $$ signs and have no idea how the internet works.

-edit- if you didn't know there was recently a ruling in the US (!!!) where a judge ruled that having someone's IP address isn't sufficicent evidence to prove that they downloaded a file. Finally common sense prevails.

-edit #2-
Think about this. Lets say you download a movie. Then you think better of your actions and delete it, or just decide not to watch it because the movie is crap. Should you have to pay someone a million dollars? Of course not. If you walked out of a store and forgot to pay something, and you walked back in and gave it back, they wouldn't charge you a million $$s either.

-edit#3-
Another scenario. You download and watch a movie because netflix keeps f***ing up (happens all the time, its really pathetic). Then you delete it. Did you really do something wrong? Some scumsucking d-bag trying to make a dishonest buck might say yes, but hopefully anyone with common sense would say no.

Correction - copyright troll ... not patent troll.

Just to play the devils advocate here though ...

Edit 1 - ok I agree. Merely having the account holders IP address does not mean that the account holder downloaded something.

Edit 2 - your analogy is flawed ... when you download a movie, you have done so intentionally and willingly so and knowingly are in violation of the law (unless you're ryan2.3 ... however, ignorance of the law is not a defence). Walking out of a store and forgetting to pay for something is not an intentional act ... intention to deprive the owner of the property is a required element for the Crown to prove if the charge is theft. In addition, the elements to copyright infringement do not require the viewing or use of the copyrighted property, but the mere performing an act that is the exclusive right to the copyright holder is enough for infringement.

Now, to your point ... should you have to pay millions of dollars? No (but your analogy is still flawed). Historically, the spirit of copyright legislation is to award damages (not necessarily actual, but rather statutory damages) and not damages that are oppressive in nature. Realistically, the current regime of damages is flawed and the mixed jurisprudence is not much help either.

There are too many polycentric concerns that the courts are not fit to deal with ... at the heart of the matter is that the damages are meant to compensate the "profits" that the copyright owner would have received had the property not been copied. However, I agree and would argue that millions of dollars in statutory damages are neither reflective of the true amount the copyright owner would have received nor are they in line with the legislative intent of the Copyright Act. You should take solace that the Copyright Act as amended recognizes this and has capped damages for non-commercial infringement at $5,000.

Edit 3 - yes, you did in fact and in law do something wrong. Just because a service isn't performing as advertised or to your expectation doesn't automatically grant you a free pass or right to do something illegal.

Having said all that ... I will neither deny or confirm that I download stuff :chuckle

Cab0oze
02-22-2014, 08:07 AM
Correction - copyright troll ... not patent troll.Yeah whoops... slip-up. And now I can't edit my post so my mistake has been immortalized :(



Edit 2 - your analogy is flawed ... when you download a movie, you have done so intentionally and willingly so and knowingly are in violation of the law (unless you're ryan2.3 ... however, ignorance of the law is not a defence). Walking out of a store and forgetting to pay for something is not an intentional act ... intention to deprive the owner of the property is a required element for the Crown to prove if the charge is theft. In addition, the elements to copyright infringement do not require the viewing or use of the copyrighted property, but the mere performing an act that is the exclusive right to the copyright holder is enough for infringement.I get where you're coming from but I disagree. Of course me disagreeing is meaningless, but all I'm trying to say is that the law is stupid. What if I accidentally downloaded something because I clicked on the wrong link? :chuckle


There are too many polycentric concerns that the courts are not fit to deal with ... at the heart of the matter is that the damages are meant to compensate the "profits" that the copyright owner would have received had the property not been copied. However, I agree and would argue that millions of dollars in statutory damages are neither reflective of the true amount the copyright owner would have received nor are they in line with the legislative intent of the Copyright Act. You should take solace that the Copyright Act as amended recognizes this and has capped damages for non-commercial infringement at $5,000.Yeah the thing that people seem to ignore here is that the stuff that most people download if it were not accessible for free they would never have paid for it in the first place. Like a crap movie, that if it was on TV, yeah sure you might watch it, but you would never buy/rent/go see in theatres.



Edit 3 - yes, you did in fact and in law do something wrong. Just because a service isn't performing as advertised or to your expectation doesn't automatically grant you a free pass or right to do something illegal.Well you paid to have access to the content, but it doesn't work so you just get it from a different source. If this is actually 'wrong' in the eyes of the law, then its another one of those retarded/outdated laws. Like how when you bought a CD, you were legally not allowed to copy it to your MP3 player. Plain stupidity.

Default User
02-22-2014, 08:11 AM
So will using TPB "in cognito" through chrome **** up their plan?

m_bisson
02-22-2014, 08:57 AM
So will using TPB "in cognito" through chrome **** up their plan?

No. It only stops websites from leaving cookies on your computer, and deletes your browser history. It's even got a disclaimer.

Cab0oze
02-22-2014, 12:44 PM
So will using TPB "in cognito" through chrome **** up their plan?
This comment made my day.

You sir, are very sneaky!

Fobio
02-22-2014, 12:45 PM
So...anyone here gotten a letter yet?

Canadianbacon
02-22-2014, 06:16 PM
if you use a VPN you should be safe im assuming, because they cant track your ip if it says UK or USA or someplace random

CloudPump
02-22-2014, 08:04 PM
1's and 0's

So because someone else put it online, you should be able to have it for free?

My neighbour parked on the street, I guess I'm allowed to steal his car.

-Geoff

Cab0oze
02-22-2014, 08:29 PM
So because someone else put it online, you should be able to have it for free?

My neighbour parked on the street, I guess I'm allowed to steal his car.

-Geoffhttp://hollythelibrarian.com/wp-content/uploads/2013/05/piracy-vs-theft.jpg

Default User
02-22-2014, 08:37 PM
So because someone else put it online, you should be able to have it for free?

My neighbour parked on the street, I guess I'm allowed to steal his car.

-Geoff

No but if he threw his DVD's in the trash and put it out to the curb - then technically it's free for the taking lol

What about using your PVR to record movies playing on TV? Or recording songs that play over the air?

What about FTA cable receivers?

Just because ppl use the internet as a tool to watch video, doesn't mean that the other mediums are ok




http://hollythelibrarian.com/wp-content/uploads/2013/05/piracy-vs-theft.jpg

LMFAO

CloudPump
02-22-2014, 08:45 PM
http://hollythelibrarian.com/wp-content/uploads/2013/05/piracy-vs-theft.jpg

Not the first time I've seen this.

Now piracy IS theft, as you are making a copy of something that has a price attached to it. A price that is supposed to be paid to give you the right of making a copy. Now explain to me how taking a copy of something without paying for it isn't theft.

-Geoff

Lmmorden
02-22-2014, 10:44 PM
This is the thought I had reading these posts...

How can you steal something from someone who is willingly giving it? Wouldn't that be like holding someone accountable for buying counterfeit art? I guess it could the the same thing if that person knew they were buying counterfeit art. Even still, I think problems would only arise if you actually bought fake art and redistributed it as the original and turned a profit. Now this of course wouldn't be the case for the artist who created the fake or even the person who ordered it made. They undoubtedly are committing a crime.....
Help me out here.. Am I committing a crime if I buy a fake painting, or the infamous knock off glasses from street vendors? I'd have to be or this would be a double standard wouldn't it?

Slade
02-22-2014, 10:58 PM
Im looking for a copy of a 60" led tv, who wants to leave their door unlocked for me :)

leungalv
02-23-2014, 02:07 AM
http://hollythelibrarian.com/wp-content/uploads/2013/05/piracy-vs-theft.jpg

HAHAHAHA I like that ... very cute

leungalv
02-23-2014, 03:53 AM
This is the thought I had reading these posts...

How can you steal something from someone who is willingly giving it? Wouldn't that be like holding someone accountable for buying counterfeit art? I guess it could the the same thing if that person knew they were buying counterfeit art. Even still, I think problems would only arise if you actually bought fake art and redistributed it as the original and turned a profit. Now this of course wouldn't be the case for the artist who created the fake or even the person who ordered it made. They undoubtedly are committing a crime.....
Help me out here.. Am I committing a crime if I buy a fake painting, or the infamous knock off glasses from street vendors? I'd have to be or this would be a double standard wouldn't it?

Well ... I think the confusion in understanding the matter happens to a lot of people primarily because an act may be illegal, it does not mean that it is a crime. Downloading is not a criminal offence under the Criminal Code, but it is still illegal. You are infringing on the Copyright Act which can open up liability to civil suits.

Further, there is actually a distinction between a "knock-off" and "counterfeit" goods legally speaking, using the terms synonymously is inaccurate. Counterfeit goods usually have some sort of copy of a brand's logo or trade-mark, whereas a knock-off doesn't have such branding but rather merely looks and resembles the original. To purchase either counterfeit or knock-offs is not illegal, but to sell it would be.

Purchasing such goods is different from downloading a pirated version of a film. In the latter, you are directly committing the act of copyright infringement. Whereas in the former, the purchaser is not committing any of the acts that are sole right of the copyright owner. Just as to buy a pirated a DVD is not illegal, it would still be illegal to sell them / produce them.

Your example of the artist who creates a "fake" drawing would still actually be illegal under the Copyright Act. The purchaser would legally purchase the painting; however, it is another scenario where there is redistribution as an original and would actually be something completely different - think more in the direction of fraudulently passing off a fake as authentic and art forgery. So the short of it would be like this:

1) to buy either counterfeit or knock-off goods - not illegal;
2) to buy a fake painting - not illegal;
3) to copy an art work - illegal (under Copyright Act));
4) to solicit someone to copy a painting - illegal (under Copyright Act)) since it constitutes "authorization" of infringing acts;
5) to sell a fake painting as an original - illegal.

Would I agree with Cab0oze that the laws are stupid, maybe. Would I be able to make an argument for both sides? Sure, the laws are in place to protect copyright owners from the misappropriation of their work and that should be something that should be understood. However, are the penalties for infringement fair when it comes to downloading illegal movies? I'd say they're not (especially in the States). As I alluded in previous posts, monetary compensation that would bankrupt the average Joe is absurd and against the spirit of the Act. If they're going to hand down rulings for illegal downloading, it has to be a fair amount of compensation, not an exaggerated exuberant amount.

m_bisson
02-23-2014, 06:49 AM
I prefer the way China does it. **** the copyright and copy+improve upon the original.

Lol, look at their space program. They're copying what nasa and the Soviets did, and they're nearly caught up to the rest of the world. I see nothing wrong with that.

Same with their knock off purses and shit. They use the authentic materials, questionably attained, to construct the identical item at a lower cost.

Default User
02-23-2014, 08:08 AM
I prefer the way China does it. **** the copyright and copy+improve upon the original.

Lol, look at their space program. They're copying what nasa and the Soviets did, and they're nearly caught up to the rest of the world. I see nothing wrong with that.

Same with their knock off purses and shit. They use the authentic materials, questionably attained, to construct the identical item at a lower cost.

It's not counterfeiting - it's called Brainstorming lol

Besides - aren't we taught this in school? As long as you don't plagiarize work (word for word) - But brainstorming and making it in your own is absolutely ok.

m_bisson
02-23-2014, 11:05 AM
Patents and copyrights serve capitalism, not humanity. Maybe Marx was right about communism... Of course, there has never been a true communist society. It'd be an interesting social experiment to test that style of living.

Sunday morning deep thoughts....

loki
02-23-2014, 12:15 PM
Patents and copyrights serve capitalism, not humanity. Maybe Marx was right about communism... Of course, there has never been a true communist society. It'd be an interesting social experiment to test that style of living.

Sunday morning deep thoughts....

No because in those societies you would not be allowed to express these deep thoughts

Noisy Crow
02-23-2014, 01:29 PM
Patents and copyrights serve capitalism, not humanity. Maybe Marx was right about communism... Of course, there has never been a true communist society. It'd be an interesting social experiment to test that style of living.

Sunday morning deep thoughts....

Because everyone is happy to spend hundreds of hours creating something and then have have a free rider get all the benefit.

m_bisson
02-23-2014, 02:50 PM
Because everyone is happy to spend hundreds of hours creating something and then have have a free rider get all the benefit.

Go read. That's the communism that we have. That's not how Marx explained it. Or Hegel. True communism would be fine. I doubt you'd complain.

I know it goes against what were brought up with: Ownership and personal property and the idea that success = $$$. It even sounds counterintuitive, work hard then share with everyone. But you're not the only one doing the sharing, so are the other 35 million people.
Another argument is that it greatly stifles creativity. After all, what good is art or music or culture when we need food and shelter to survive.... Well... I'm sure some of you have studied Maslow's hierarchy of needs? (http://en.m.wikipedia.org/wiki/Maslow's_hierarchy_of_needs) Once our basic requirements for survival are met, we "need" other stimulus to improve quality of life. Hence, art and culture become valuable, even in a communist society.

Well, I could go on all day... Go read some philosophy. Plato, Marx, Hegel, Machiavelli, etc... Approach it with an open mind, and you'll start to see that our democracy exists only in name and that change is on the horizon. Maybe not in our lifetime, but eventually.

Slade
02-23-2014, 04:07 PM
If i take 1 tomato from from a vine in sobeys , is it theft? Its a copy of the others that are left on the vine.

As long as i dont take the last 1, technically there is still another "copy" left, so am i pirating or stealing.

Your isp can see everything, even on a vpn, dont be fooled.

loki
02-23-2014, 04:39 PM
If i take 1 tomato from from a vine in sobeys , is it theft? Its a copy of the others that are left on the vine.

As long as i dont take the last 1, technically there is still another "copy" left, so am i pirating or stealing.

Your isp can see everything, even on a vpn, dont be fooled.

Thats a terrible analogy

Sorry

Edit: unless of course it was your point to show the rediculousness of the idea.

loki
02-23-2014, 04:42 PM
^^ unless of course you paid for the tomato

peterm15
02-23-2014, 04:43 PM
^^ unless of course you paid for the tomato


Thats a terrible analogy

Sorry

Yup. Vine tomatoes are sold by the lb.

loki
02-23-2014, 04:44 PM
I edited my post. To gave slade the benefit of the doubt

Default User
02-23-2014, 04:53 PM
Ok - can we back up for a moment?

Even if Teksavvy gave up their customer list. How would Voltage now you are downloading illegal movies?

m_bisson
02-23-2014, 04:58 PM
Same way torontomazda3 knows it's you when you load the site. They use your IP address.

Default User
02-23-2014, 05:09 PM
But it could be a download of anything - even watching perfectly legal Netflix or just a hardcore online gamer through the ip

Fobio
02-23-2014, 05:20 PM
Maybe this will help get everyone on the same page...

How to Completely Anonymize Your BitTorrent Traffic with a Proxy (http://lifehacker.com/5863380/how-to-completely-anonymize-your-bittorrent-traffic-with-btguard)

Also [personal opinion]

Chinese piracy: "Look at these tacky designer purses with sub-par design. Those w-hite ppl are taking advantage of our cheap Chinese labour for $20 and selling it for $200!...What?! they're selling for $2,000 each?! Eff that...here Huang Jr., take these and sell them for $500..."

American piracy: "Wow such nice GUI and interface you got there...what you call it? A mouse? Brilliant! Here, hold my beer while I build my company around it. When you give me back the beer, my lawyers will be ready for you!"

and really, this has nothing to do with Chinese, democracy, communism, patents, ip right's, etc. It is pure straight up IP trolling by companies built around litigation, legal bullying and greed. They're not there to enforce some law so that you and your kids live in a safer place. Therefore, whether you think downloading, torrenting or piracy is theft or not, we should all be united against American style IP-trolls from lobbing lawsuits over the border.

Cab0oze
02-23-2014, 07:36 PM
But it could be a download of anything - even watching perfectly legal Netflix or just a hardcore online gamer through the ip
Copyright trolls monitor certain torrents that they find (usually ghetto ones from websites that nobody uses because they have no idea what they're doing). If you are on that torrent without protecting yourself (to do so effectively means you need to be paying for a service, which means you're paying to pirate stuff which IMO is stupid but lots of people who download everything do it) they can see your IP in the torrent "swarm" (everyone sharing a given file).

Once they have a huge list of IP addresses they go to the internet providers and say "tell me who was using this IP address at this time" and the provider may be forced to send the pigs your personal information.

I'm assuming you're panicking because you downloaded one of said movies. Don't panic. They may not have monitored the torrent you were on, may not have been monitoring while you were on it, and nothing might even come of this. Even if you do get a letter, unless it is sommons to court, f*ck them. They'll probably ask for money, like your average scam artist hoping that some people will be scared into paying.

Furthermore, people who didn't download any movies are at almost as high risk as people that did. I know tons of people who use other peoples internet. Public internet. Landlords sharing internet with tenants, etc etc. The whole concept of suing people with an IP address as proof of copyright infringement is a joke.


All that being said, I highly recommend you stop pirating files and take the time to properly educate yourself on how everything works. What you may be doing is still illegal so unless you know what you're doing and have good reasons to do so, then I recommend you stop.

Default User
02-23-2014, 09:04 PM
No no - I'm not panicking at all. I have access to "DVD Back-ups" and "Preview Disks" at $2 each. Not worth my time or effort to download.

I just know a lot of people that it could effect and the stupidness of the whole idea of it.

Default User
02-23-2014, 09:08 PM
BTW - the conspiracy is Voltage is going to go fishing on these ISP's on there own anyway. Basically put out a couple of bait files that will lead ten to the guilty parties.

MajesticBlueNTO
02-23-2014, 09:25 PM
there are a few conditions in the article for Voltage to obtain the list of people behind the IPs...

* the court will review the content of the letter that Voltage intends to send out
* Voltage must pay Teksavvy to gather the info on the users
* the fine is anywhere from $100 to $5000

In the end, it may cost Voltage more than it's worth to go after people for money.