Went for an Oil Change this past weekend and decided to double check the work when I got home. Noticed the greasy paw prints on the oil dip stick and the filler cap.

Checked the windshield fluid and had to add 2 Litres which I figured it was at about that point prior to bringing it in. I noticed the ATX disptick had not been touched.

Now I know you don't have to remove the coolant bottle top to check the level as well as the brake fluid as you can see both through the bottle.

Called the dealership to enquire and was told by the service Mgr that they don't generally top up the coolant, power steering fluid or brake fluid as it is a closed system. (from the bottles I can see I'm OK)

Question then, why do they have check fluids on the check list sheet then? Is it my assumption that if it is low, they will tell me and charge me to top them up? Is there some new way to check the ATX fluid without removing the dipstick?

The Service Mgr wants to see the car to confirm my claims that they didn't do the correct service.

To further piss me off, there is a statement on my receipt that states I declined Mazda recommended service. I enquired about this and it is because I refused the tire rotation. I had clearly stated that later that day I was scheduled to change my winter tires out. So, I'm accused of not performing scheduled Mazda service and in turn, it appears the dealership did not perform the required service. Quite a conundrum.

Further proves my motto: "If you want something done right, you do it yourself".

So, are your fluids checked and topped up when you take your car in to the dealership?